annual labor savings
for enterprise clients
Our capacity planning solution helps teams forecast demand, model staffing scenarios, and align HR, finance, and operations. Reduce manual effort, improve SLA performance, and make data-driven decisions with confidence.
Predict demand using historical data and algorithmic models.
Machine-learning forecasting
Simulate staffing and cost impacts with flexible what-if tools.
Scenario modeling
Convert staffing gaps into requisitions and hiring plans.
HR alignment
Assign trainers and modules to cohorts with lead-time logic.
Training planner
Forecast calls, chats, and emails across front and back office.
Plan inventory, automation, and human capacity needs with precision.
Calculate cost per contact and roll up to income statements.
Reduce overstaffing and improve SLA compliance across the organization.
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On Tuesday, 12 May 2026 at 10:00 a.m. BST / 11:00 a.m. CEST, Keyrus and Anaplan are hosting a live session designed for contact center planners who are ready to move beyond spreadsheets.
This event is designed specifically for workforce management professionals in the contact center, and includes tons of breakout sessions and networking.
Integrate upstream planning processes for life sciences companies to enhance coordination.
Have questions about our EPM solutions? Our team is ready to help you find the right approach for your business.
