Solution → Workforce Planning

Turning workforce planning into a competitive advantage

Keyrus enhances workforce planning by aligning resources with goals, cutting costs, and optimizing staffing using data insights.
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7%

cost reduction in
annual labor costs

Contact center planning

We streamline contact center planning to handle high-volume interactions while eliminating forecasting and workforce complexities.

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Simplify call forecasting and workforce planning processes that traditionally create operational bottlenecks and inefficiencies.

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Track expenses accurately while optimizing staffing levels to enhance customer service delivery and operational performance.

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Talent & position planning

We use planning tools for strategic workforce analysis, assessing salary, training, and skills impact across your organization.

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Conduct "what-if" analysis to evaluate how changes in compensation, training, and skill requirements affect workforce plans.

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Enable bottom-up planning that matches skills to roles, identifying the best internal and cross-organizational candidates.

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Optimizing capacity planning

We implement cloud-based capacity planning solutions that help clients save 5-7% on labor spend through optimized staffing.

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Plan front and back office capacity with improved forecast accuracy that reduces time spent at the planner level.

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Minimize staffing gaps at the associate level while achieving measurable labor cost reductions and operational efficiency gains.

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Vendor management & portal

We streamline end-to-end vendor management with data-driven solutions that enhance forecasting, reporting, and operational decisions.

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Enable real-time vendor self-reporting and improve forecasting accuracy while centralizing decisions across outsourced operations.

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Proactively manage coverage gaps and ensure invoicing accuracy through enhanced collaboration on a unified platform.

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Our results in numbers

100%

ROI in < 1 year in labor cost savings

7%

cost reduction in annual labor costs

15%

CSAT improvement by optimizing labor capacity

40-60%

time savings for vendor managers & invoice team

Why Keyrus?

Our workforce planning experts

Hajnalka Dumortier-Kotvics
Netherlands
James Wilby
United States
Logan Walker
United States
Constantin Toporcea
Singapore
Key Play

Boost employee data management efficiency, coordination, and security with centralized planning for HR onboarding

Streamline HR onboarding with centralized planning for better data management and security.

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The increasing challenges faced by the healthcare industry

Healthcare workforce planning is critical to equip staff with skills for evolving system, organizational, and individual needs.

Key Play

Connect operations, finance, and vendors into one seamless vendor management process

Optimize gross-to-net processes to drive revenue growth and improve financial performance.

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Have questions about our EPM solutions? Our team is ready to help you find the right approach for your business.

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