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September
Palmengarten, Frankfurt
Bringing contact center capacity planning and procurement planning to a full day of connected planning at the Palmengarten.
Learn more about this eventAnaplan Connect Frankfurt brings planning leaders together at the Gesellschaftshaus Palmengarten for a full day running from 09:00 to 18:30. The program covers opening keynotes, Anaplan product highlights, customer sessions on supply chain, finance, and integrated business planning, and an evening networking reception.
Keyrus is sponsoring this year’s event. We will be on site throughout the day to discuss two solutions in particular: contact center capacity planning and procurement planning. Both deal with resources that are committed well in advance and are difficult to adjust once the commitment is made.
Contact centers plan capacity over long horizons, often using tools built for short-term scheduling. Decisions on headcount, recruitment, training, and outsourcing are therefore made months ahead on assumptions that are difficult to test and harder to revise.
Keyrus co-developed the Anaplan Contact Center Planning application with Anaplan to address this. It brings long-range capacity planning into a connected environment, so that volume forecasts, shrinkage, attrition, hiring pipelines, and vendor mix sit in the same model as the cost and service outcomes they drive. Planners can test a change in volume or attrition and see the effect on staffing requirements, cost, and service levels before the commitment is made.
We have implemented workforce capacity planning for banks and insurers, covering both front office and back office roles.
Procurement commitments shape cost long before they appear in financial results. Input prices move, supplier terms change, and by the time the effect reaches the profit and loss statement, the decisions behind it have already been taken.
Our procurement planning solution brings spend, supplier performance, and cost exposure into the same environment as the financial plans they influence. AI-driven cost models and index forecasts give procurement teams evidence to support negotiation, and give finance an earlier view of what price movement does to margin.
Keyrus is the architect of intelligence. We operationalize intelligence, arranging trusted data, artificial intelligence (AI), and human judgement so that intelligence compounds and performance is steered toward measurable results. We are an international group with more than 3,200 consultants and 30 years of experience building data foundations.
Our Human Orchestrated Model™ (HOM™) describes how this works across three layers: an Intelligence Foundation of governed, trusted data; Human Command, which keeps people accountable for the decisions that matter; and Performance Steering, which connects those decisions to measurable outcomes. Technology amplifies. Culture differentiates.
Capacity and cost are good examples. Both are areas where a model can sharpen the options, and where a person still has to make the call.
The partner and networking area is open throughout the day, and our team will be there. If you are planning contact center capacity over a long horizon, building a clearer view of cost exposure across your supplier base, or looking at how AI can support both, we would welcome the conversation.
We look forward to seeing you in Frankfurt.
Anaplan Connect Frankfurt brings planning leaders together at the Gesellschaftshaus Palmengarten for a full day running from 09:00 to 18:30. The program covers opening keynotes, Anaplan product highlights, customer sessions on supply chain, finance, and integrated business planning, and an evening networking reception.
Keyrus is sponsoring this year’s event. We will be on site throughout the day to discuss two solutions in particular: contact center capacity planning and procurement planning. Both deal with resources that are committed well in advance and are difficult to adjust once the commitment is made.
Contact centers plan capacity over long horizons, often using tools built for short-term scheduling. Decisions on headcount, recruitment, training, and outsourcing are therefore made months ahead on assumptions that are difficult to test and harder to revise.
Keyrus co-developed the Anaplan Contact Center Planning application with Anaplan to address this. It brings long-range capacity planning into a connected environment, so that volume forecasts, shrinkage, attrition, hiring pipelines, and vendor mix sit in the same model as the cost and service outcomes they drive. Planners can test a change in volume or attrition and see the effect on staffing requirements, cost, and service levels before the commitment is made.
We have implemented workforce capacity planning for banks and insurers, covering both front office and back office roles.
Procurement commitments shape cost long before they appear in financial results. Input prices move, supplier terms change, and by the time the effect reaches the profit and loss statement, the decisions behind it have already been taken.
Our procurement planning solution brings spend, supplier performance, and cost exposure into the same environment as the financial plans they influence. AI-driven cost models and index forecasts give procurement teams evidence to support negotiation, and give finance an earlier view of what price movement does to margin.
Keyrus is the architect of intelligence. We operationalize intelligence, arranging trusted data, artificial intelligence (AI), and human judgement so that intelligence compounds and performance is steered toward measurable results. We are an international group with more than 3,200 consultants and 30 years of experience building data foundations.
Our Human Orchestrated Model™ (HOM™) describes how this works across three layers: an Intelligence Foundation of governed, trusted data; Human Command, which keeps people accountable for the decisions that matter; and Performance Steering, which connects those decisions to measurable outcomes. Technology amplifies. Culture differentiates.
Capacity and cost are good examples. Both are areas where a model can sharpen the options, and where a person still has to make the call.
The partner and networking area is open throughout the day, and our team will be there. If you are planning contact center capacity over a long horizon, building a clearer view of cost exposure across your supplier base, or looking at how AI can support both, we would welcome the conversation.
We look forward to seeing you in Frankfurt.
Anaplan Connect Frankfurt brings planning leaders together at the Gesellschaftshaus Palmengarten for a full day running from 09:00 to 18:30. The program covers opening keynotes, Anaplan product highlights, customer sessions on supply chain, finance, and integrated business planning, and an evening networking reception.
Keyrus is sponsoring this year’s event. We will be on site throughout the day to discuss two solutions in particular: contact center capacity planning and procurement planning. Both deal with resources that are committed well in advance and are difficult to adjust once the commitment is made.
Contact centers plan capacity over long horizons, often using tools built for short-term scheduling. Decisions on headcount, recruitment, training, and outsourcing are therefore made months ahead on assumptions that are difficult to test and harder to revise.
Keyrus co-developed the Anaplan Contact Center Planning application with Anaplan to address this. It brings long-range capacity planning into a connected environment, so that volume forecasts, shrinkage, attrition, hiring pipelines, and vendor mix sit in the same model as the cost and service outcomes they drive. Planners can test a change in volume or attrition and see the effect on staffing requirements, cost, and service levels before the commitment is made.
We have implemented workforce capacity planning for banks and insurers, covering both front office and back office roles.
Procurement commitments shape cost long before they appear in financial results. Input prices move, supplier terms change, and by the time the effect reaches the profit and loss statement, the decisions behind it have already been taken.
Our procurement planning solution brings spend, supplier performance, and cost exposure into the same environment as the financial plans they influence. AI-driven cost models and index forecasts give procurement teams evidence to support negotiation, and give finance an earlier view of what price movement does to margin.
Keyrus is the architect of intelligence. We operationalize intelligence, arranging trusted data, artificial intelligence (AI), and human judgement so that intelligence compounds and performance is steered toward measurable results. We are an international group with more than 3,200 consultants and 30 years of experience building data foundations.
Our Human Orchestrated Model™ (HOM™) describes how this works across three layers: an Intelligence Foundation of governed, trusted data; Human Command, which keeps people accountable for the decisions that matter; and Performance Steering, which connects those decisions to measurable outcomes. Technology amplifies. Culture differentiates.
Capacity and cost are good examples. Both are areas where a model can sharpen the options, and where a person still has to make the call.
The partner and networking area is open throughout the day, and our team will be there. If you are planning contact center capacity over a long horizon, building a clearer view of cost exposure across your supplier base, or looking at how AI can support both, we would welcome the conversation.
We look forward to seeing you in Frankfurt.
Anaplan Connect Frankfurt brings planning leaders together at the Gesellschaftshaus Palmengarten for a full day running from 09:00 to 18:30. The program covers opening keynotes, Anaplan product highlights, customer sessions on supply chain, finance, and integrated business planning, and an evening networking reception.
Keyrus is sponsoring this year’s event. We will be on site throughout the day to discuss two solutions in particular: contact center capacity planning and procurement planning. Both deal with resources that are committed well in advance and are difficult to adjust once the commitment is made.
Contact centers plan capacity over long horizons, often using tools built for short-term scheduling. Decisions on headcount, recruitment, training, and outsourcing are therefore made months ahead on assumptions that are difficult to test and harder to revise.
Keyrus co-developed the Anaplan Contact Center Planning application with Anaplan to address this. It brings long-range capacity planning into a connected environment, so that volume forecasts, shrinkage, attrition, hiring pipelines, and vendor mix sit in the same model as the cost and service outcomes they drive. Planners can test a change in volume or attrition and see the effect on staffing requirements, cost, and service levels before the commitment is made.
We have implemented workforce capacity planning for banks and insurers, covering both front office and back office roles.
Procurement commitments shape cost long before they appear in financial results. Input prices move, supplier terms change, and by the time the effect reaches the profit and loss statement, the decisions behind it have already been taken.
Our procurement planning solution brings spend, supplier performance, and cost exposure into the same environment as the financial plans they influence. AI-driven cost models and index forecasts give procurement teams evidence to support negotiation, and give finance an earlier view of what price movement does to margin.
Keyrus is the architect of intelligence. We operationalize intelligence, arranging trusted data, artificial intelligence (AI), and human judgement so that intelligence compounds and performance is steered toward measurable results. We are an international group with more than 3,200 consultants and 30 years of experience building data foundations.
Our Human Orchestrated Model™ (HOM™) describes how this works across three layers: an Intelligence Foundation of governed, trusted data; Human Command, which keeps people accountable for the decisions that matter; and Performance Steering, which connects those decisions to measurable outcomes. Technology amplifies. Culture differentiates.
Capacity and cost are good examples. Both are areas where a model can sharpen the options, and where a person still has to make the call.
The partner and networking area is open throughout the day, and our team will be there. If you are planning contact center capacity over a long horizon, building a clearer view of cost exposure across your supplier base, or looking at how AI can support both, we would welcome the conversation.
We look forward to seeing you in Frankfurt.
Anaplan Connect Frankfurt brings planning leaders together at the Gesellschaftshaus Palmengarten for a full day running from 09:00 to 18:30. The program covers opening keynotes, Anaplan product highlights, customer sessions on supply chain, finance, and integrated business planning, and an evening networking reception.
Keyrus is sponsoring this year’s event. We will be on site throughout the day to discuss two solutions in particular: contact center capacity planning and procurement planning. Both deal with resources that are committed well in advance and are difficult to adjust once the commitment is made.
Contact centers plan capacity over long horizons, often using tools built for short-term scheduling. Decisions on headcount, recruitment, training, and outsourcing are therefore made months ahead on assumptions that are difficult to test and harder to revise.
Keyrus co-developed the Anaplan Contact Center Planning application with Anaplan to address this. It brings long-range capacity planning into a connected environment, so that volume forecasts, shrinkage, attrition, hiring pipelines, and vendor mix sit in the same model as the cost and service outcomes they drive. Planners can test a change in volume or attrition and see the effect on staffing requirements, cost, and service levels before the commitment is made.
We have implemented workforce capacity planning for banks and insurers, covering both front office and back office roles.
Procurement commitments shape cost long before they appear in financial results. Input prices move, supplier terms change, and by the time the effect reaches the profit and loss statement, the decisions behind it have already been taken.
Our procurement planning solution brings spend, supplier performance, and cost exposure into the same environment as the financial plans they influence. AI-driven cost models and index forecasts give procurement teams evidence to support negotiation, and give finance an earlier view of what price movement does to margin.
Keyrus is the architect of intelligence. We operationalize intelligence, arranging trusted data, artificial intelligence (AI), and human judgement so that intelligence compounds and performance is steered toward measurable results. We are an international group with more than 3,200 consultants and 30 years of experience building data foundations.
Our Human Orchestrated Model™ (HOM™) describes how this works across three layers: an Intelligence Foundation of governed, trusted data; Human Command, which keeps people accountable for the decisions that matter; and Performance Steering, which connects those decisions to measurable outcomes. Technology amplifies. Culture differentiates.
Capacity and cost are good examples. Both are areas where a model can sharpen the options, and where a person still has to make the call.
The partner and networking area is open throughout the day, and our team will be there. If you are planning contact center capacity over a long horizon, building a clearer view of cost exposure across your supplier base, or looking at how AI can support both, we would welcome the conversation.
We look forward to seeing you in Frankfurt.
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