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February
Online Webinar
Static spreadsheets can’t keep up with the pace and complexity of today’s contact centers. With burnout driving up to 40% of employee turnover and replacement costing 120–200% of salary, leaders need planning tools that adapt as fast as their operations.
On February 12, the Society of Workforce Planning Professionals (SWPP), Keyrus, and Anaplan will cohost an exclusive live webinar showcasing the new Anaplan Contact Center Planning application — a next generation, AI-enabled solution that unifies forecasting, capacity modeling, financial workflows, and scenario planning in one governed platform.
Experience the new application live
This will be the first public walkthrough of the platform, led by James Wilby (Keyrus) and Paul Meredith (Anaplan) – showing how modern planning concepts translate into real, practical workflows.
Learn how AI transforms decision making
The application consolidates operational data, hiring plans, vendor allocations, and financial governance - enabling instant what-if simulations and data-backed staffing decisions.
A guided look at how planners can:
This demo shows how operational and financial planning converge into a single, governed environment – enabling faster, more informed decisions.
This session builds on the concepts introduced in Modernizing Contact Center Capacity Planning in the Age of AI and demonstrates how they come to life inside Anaplan's new application. 👉Register here: https://apln.co/j8t3ol
Webinar: A Live Look at the New Anaplan Contact Center Planning Application Date: Thursday, February 12 Time: 11:00 AM CT
See how modern, AI-driven planning transforms workforce management - and learn how your teams can move beyond spreadsheet based planning toward continuous intelligence.
Static spreadsheets can’t keep up with the pace and complexity of today’s contact centers. With burnout driving up to 40% of employee turnover and replacement costing 120–200% of salary, leaders need planning tools that adapt as fast as their operations.
On February 12, the Society of Workforce Planning Professionals (SWPP), Keyrus, and Anaplan will cohost an exclusive live webinar showcasing the new Anaplan Contact Center Planning application — a next generation, AI-enabled solution that unifies forecasting, capacity modeling, financial workflows, and scenario planning in one governed platform.
Experience the new application live
This will be the first public walkthrough of the platform, led by James Wilby (Keyrus) and Paul Meredith (Anaplan) – showing how modern planning concepts translate into real, practical workflows.
Learn how AI transforms decision making
The application consolidates operational data, hiring plans, vendor allocations, and financial governance - enabling instant what-if simulations and data-backed staffing decisions.
A guided look at how planners can:
This demo shows how operational and financial planning converge into a single, governed environment – enabling faster, more informed decisions.
This session builds on the concepts introduced in Modernizing Contact Center Capacity Planning in the Age of AI and demonstrates how they come to life inside Anaplan's new application. 👉Register here: https://apln.co/j8t3ol
Webinar: A Live Look at the New Anaplan Contact Center Planning Application Date: Thursday, February 12 Time: 11:00 AM CT
See how modern, AI-driven planning transforms workforce management - and learn how your teams can move beyond spreadsheet based planning toward continuous intelligence.
Static spreadsheets can’t keep up with the pace and complexity of today’s contact centers. With burnout driving up to 40% of employee turnover and replacement costing 120–200% of salary, leaders need planning tools that adapt as fast as their operations.
On February 12, the Society of Workforce Planning Professionals (SWPP), Keyrus, and Anaplan will cohost an exclusive live webinar showcasing the new Anaplan Contact Center Planning application — a next generation, AI-enabled solution that unifies forecasting, capacity modeling, financial workflows, and scenario planning in one governed platform.
Experience the new application live
This will be the first public walkthrough of the platform, led by James Wilby (Keyrus) and Paul Meredith (Anaplan) – showing how modern planning concepts translate into real, practical workflows.
Learn how AI transforms decision making
The application consolidates operational data, hiring plans, vendor allocations, and financial governance - enabling instant what-if simulations and data-backed staffing decisions.
A guided look at how planners can:
This demo shows how operational and financial planning converge into a single, governed environment – enabling faster, more informed decisions.
This session builds on the concepts introduced in Modernizing Contact Center Capacity Planning in the Age of AI and demonstrates how they come to life inside Anaplan's new application. 👉Register here: https://apln.co/j8t3ol
Webinar: A Live Look at the New Anaplan Contact Center Planning Application Date: Thursday, February 12 Time: 11:00 AM CT
See how modern, AI-driven planning transforms workforce management - and learn how your teams can move beyond spreadsheet based planning toward continuous intelligence.
Static spreadsheets can’t keep up with the pace and complexity of today’s contact centers. With burnout driving up to 40% of employee turnover and replacement costing 120–200% of salary, leaders need planning tools that adapt as fast as their operations.
On February 12, the Society of Workforce Planning Professionals (SWPP), Keyrus, and Anaplan will cohost an exclusive live webinar showcasing the new Anaplan Contact Center Planning application — a next generation, AI-enabled solution that unifies forecasting, capacity modeling, financial workflows, and scenario planning in one governed platform.
Experience the new application live
This will be the first public walkthrough of the platform, led by James Wilby (Keyrus) and Paul Meredith (Anaplan) – showing how modern planning concepts translate into real, practical workflows.
Learn how AI transforms decision making
The application consolidates operational data, hiring plans, vendor allocations, and financial governance - enabling instant what-if simulations and data-backed staffing decisions.
A guided look at how planners can:
This demo shows how operational and financial planning converge into a single, governed environment – enabling faster, more informed decisions.
This session builds on the concepts introduced in Modernizing Contact Center Capacity Planning in the Age of AI and demonstrates how they come to life inside Anaplan's new application. 👉Register here: https://apln.co/j8t3ol
Webinar: A Live Look at the New Anaplan Contact Center Planning Application Date: Thursday, February 12 Time: 11:00 AM CT
See how modern, AI-driven planning transforms workforce management - and learn how your teams can move beyond spreadsheet based planning toward continuous intelligence.
Static spreadsheets can’t keep up with the pace and complexity of today’s contact centers. With burnout driving up to 40% of employee turnover and replacement costing 120–200% of salary, leaders need planning tools that adapt as fast as their operations.
On February 12, the Society of Workforce Planning Professionals (SWPP), Keyrus, and Anaplan will cohost an exclusive live webinar showcasing the new Anaplan Contact Center Planning application — a next generation, AI-enabled solution that unifies forecasting, capacity modeling, financial workflows, and scenario planning in one governed platform.
Experience the new application live
This will be the first public walkthrough of the platform, led by James Wilby (Keyrus) and Paul Meredith (Anaplan) – showing how modern planning concepts translate into real, practical workflows.
Learn how AI transforms decision making
The application consolidates operational data, hiring plans, vendor allocations, and financial governance - enabling instant what-if simulations and data-backed staffing decisions.
A guided look at how planners can:
This demo shows how operational and financial planning converge into a single, governed environment – enabling faster, more informed decisions.
This session builds on the concepts introduced in Modernizing Contact Center Capacity Planning in the Age of AI and demonstrates how they come to life inside Anaplan's new application. 👉Register here: https://apln.co/j8t3ol
Webinar: A Live Look at the New Anaplan Contact Center Planning Application Date: Thursday, February 12 Time: 11:00 AM CT
See how modern, AI-driven planning transforms workforce management - and learn how your teams can move beyond spreadsheet based planning toward continuous intelligence.
Access the full details of this key play, and have it on the go. Available as a PDF.
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