Customer success story

Managing hyper growth through connected planning at Rohlik

Rohlik replaced Excel-based planning with Anaplan's connected platform, supporting multi-country expansion and investor reporting.

Multi-country modeling

Unified planning across 6 countries with local currency and Euro consolidation

Rapid scenario creation

Enabled quick development of fundraising scenarios and market expansion plans

Real-time integration

Connected operational metrics from core systems and Tableau for daily forecasting

Investor transparency

Automated monthly financial reporting to investors with balance sheet, P&L, and cash flow

The challenge

Rohlik, a pan-European online grocery platform, faced significant planning challenges as they prepared for rapid expansion beyond their Czech Republic origins. Founded in 2014, the company had achieved profitability in their home market after five years of steady growth, but expansion plans required sophisticated financial modeling capabilities. Sonia, CFO of Rohlik, explained:

"I joined the company to help with an equity fundraise and found a startup that is very exciting and customer friendly but with a very basic finance structure. The way they were doing their financial planning is that they had P&L planned for 12 years but they didn't have balance sheet, they didn't have cash flow, and obviously there was no model that would combine more than one country together."

The pandemic accelerated their growth opportunity, doubling daily orders from 10,000 to 20,000, but also intensified the need for robust financial planning as they prepared for major funding rounds.

Key challenges included:

  • No consolidated multi-country planning model
  • Basic Excel-based P&L planning without balance sheet or cash flow
  • Need for five-year plans to support equity fundraising
  • Requirements for monthly investor reporting
  • Multiple currencies across expanding markets
  • Need to switch to IFRS accounting for comparability

The solution

Rohlik conducted a comprehensive software selection process, evaluating solutions against their specific requirements for cloud-based, integrated, and scalable planning capabilities.

"We contacted all of them," Sonia explains about their Gartner-based vendor evaluation approach. "We also checked with Anaplan itself and asked them to recommend us a few partners in Europe who might be able to help us implement this."

Working with Keyrus, Rohlik implemented an Anaplan solution in phases:

Vendor selection criteria:

  • Cloud-based solution requiring no server infrastructure
  • Integration capability with NetSuite ERP
  • Elimination of Excel downloads and continued Excel-based work
  • Compatibility with rapid growth and expansion needs

Implementation approach:

  • Training two internal employees to become Anaplan developers (Level 1 and 2 certification)
  • Agile methodology with weekly updates and two-week sprint cycles
  • Hands-on UAT sessions where end users performed all tasks on screen
  • Separate UAT sessions with each country CFO for feedback

Solution components:

  • Five-year strategic planning: Full sales plan, operations plan by fulfillment center, P&L by city and country, balance sheet, and cash flow at group level
  • One-year budgeting: Detailed planning in local currencies and Euros for consolidation, including HR integration with Bamboo system
  • Weekly P&L forecasting: Weekly reforecasting of monthly performance across all countries
  • Daily order planning: Daily order volume forecasting with alignment between marketing, operations, and business intelligence teams
  • Real-time integration: Daily loading of actual orders with forecast accuracy tracking and cohort analysis by city

The results

The implementation transformed Rohlik's ability to manage rapid expansion and investor requirements while supporting their successful fundraising efforts of nearly €300 million in two rounds during 2021.

Strategic planning capabilities:

  • Enabled successful equity fundraising with credible five-year scenarios
  • Supported expansion from Czech Republic to six countries (Hungary, Austria, Germany, Italy, Romania) with seventh country planned
  • Created flexible model allowing rapid addition of new markets and cities

Operational efficiency:

  • Eliminated Excel-based planning entirely
  • Accelerated planning cycles significantly compared to previous Excel processes
  • Enabled up to 10 different scenario versions per country during budgeting

Transparency and collaboration:

  • Provided direct access to all stakeholders, eliminating need to send spreadsheet attachments
  • Enabled cross-country benchmarking where CFOs and CEOs could see all countries' numbers
  • Allowed founder/CEO to perform his own five-year scenarios in the system

Investor and regulatory compliance:

  • Automated monthly investor reporting including balance sheet, P&L, and cash flow
  • Supported IFRS accounting conversion for comparable multi-country numbers
  • Provided three-month cash flow forecasting for investor updates

Forecast accuracy and control:

  • Implemented daily forecast accuracy tracking with comparison to actuals
  • Created cohort analysis by city for performance monitoring
  • Enabled rapid response to market changes and growth opportunities
"The system is so fast, it allowed us during budgeting for every country to have up to 10 different versions of their plans to really have their scenarios before they decide which is the right one," Sonia noted. "It was visible to everyone - every CFO and CEO could see all the numbers of everyone else but not change theirs and could benchmark themselves."

The platform has proven particularly valuable during challenging periods, enabling Rohlik to quickly adapt their scenarios in response to market changes including the Russian-Ukrainian crisis and other external events affecting their growth trajectory.

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