Spain’s top care provider teamed with Keyrus to modernize planning with Anaplan—boosting agility, transparency, and care outcomes.
One platform across Spain and Portugal—no more fragmented spreadsheets.
Live, error-free reporting for 250+ users across all entities.
Regional directors now co-own budgets, boosting collaboration.
Next: AI forecasting, HR integration, and scenario modeling.
In the world of healthcare, numbers must support lives—not overwhelm those managing them. DomusVi, Spain’s largest elderly and dependent care provider, found itself at the intersection of human care and operational complexity.
Managing 144 elderly care residences, over 34,000 residents, and more than 109,000 individuals through home care services, DomusVi needed more than just spreadsheets to plan, forecast, and consolidate its financial and operational performance.
That’s when they turned to Anaplan, and trusted Keyrus to guide the transformation.
‍
With operations spread across Spain, Portugal and France, DomusVi’s finance teams were juggling dozens of manual spreadsheets to support budgeting, reporting, and forecasting. The risk? Errors, data loss, time lags, and missed opportunities for better decision-making.
For AdriĂ Aguilar, Director of Management Control at DomusVi Spain, the pain was clear:
"Our processes were rigid, spreadsheet-dependent, and lacked real-time visibility. With each country managing its own data independently, we couldn’t consolidate quickly or support agile decision-making."
‍
The decision to go with Anaplan was driven by its intuitive modeling environment and flexibility—especially in a decentralized, multi-entity healthcare environment. In France, DomusVi’s parent company, had already piloted Anaplan with success. When the Spanish team saw how closely it mirrored Excel (but without the chaos), they knew it was the right tool to meet their FP&A needs.
‍
The transformation was structured in phases to ensure a smooth rollout and to quickly deliver value:
‍
‍
‍
Next? SAP and Power BI integration, along with advanced scenario modeling to enable long-term planning and resource allocation across facilities.
‍
Today, over 250 users across DomusVi rely on Anaplan’s centralized model. The results speak volumes:
In the words of AdriĂ Aguilar, Director of Management Control at DomusVi Spain:
"Now, directors of our centers ask questions, suggest improvements, and feel part of the planning process. That cultural shift is the real win. We don’t know how we lived without Anaplan."
‍
The success of this journey wasn’t just about technology—it was also about trust. Keyrus, with its deep Anaplan expertise and regional fluency in both Portuguese and Spanish, was chosen to roll out the implementation across the Iberian Peninsula after the initial project in France. According to Adrià :
"We felt supported every step of the way. Keyrus brought not just technical know-how but an understanding of our business and people."
‍
DomusVi’s financial planning & analysis transformation is far from over. With solid foundations in place, the team is now looking toward:
Because in healthcare, planning isn’t just a business process—it’s a way to care better, at scale.
‍
DomusVi is the leading elderly and dependent care provider in Spain, delivering services through a network of 144 care residences, 28 day centers, and over 30 home care oces. Guided by the mission of “Compartiendo humanidad” (Sharing humanity), the company employs over 27,000 professionals and serves more than 109,000 individuals.
Access the full details of this customer story and see the results up close, available as a PDF.
Access the full details of this customer story and see the results up close, available as a video.
Access the full details of this customer story and see the results up close, available as a PDF and a video.
Have questions about our EPM solutions? Our team is ready to help you find the right approach for your business.
