Disaggregated vendor spreadsheets replaced by a single Anaplan model.
Manual planning across business units cut by over 1,500 hours a month.
Vendor work now measured by week, day, and in some cases by the hour.
Meta runs a business planning team that finds technology solutions for groups across the company. One of its largest workstreams is vendor management for business process outsourcing, where billions are spent each year on content moderation, support ops, and AI labeling services. That planning once lived in scattered spreadsheets across business units worldwide, which made forecasting slow and measurement unreliable. In this video, Dan Marske, business planning lead at Meta, talks with Bohan Liu, engagement lead at Keyrus, about moving the full process into Anaplan. He walks through demand forecasting in Anaplan Forecaster, vendor allocation, and invoicing, the outcomes the team measured, and how Keyrus supported the build and ongoing run. He also covers security across competing vendors, change management, and what the team plans next.
