Solution → Workforce → Capacity Planning

Smarter capacity planning for agile operations

Forecast demand, align staffing, and reduce planning effort.
$21M

annual labor savings
for enterprise clients

Delivered by keyrus

Predict demand using historical data and algorithmic models

Our capacity planning solution helps teams forecast demand, model staffing scenarios, and align HR, finance, and operations. Reduce manual effort, improve SLA performance, and make data-driven decisions with confidence.

10 weeks
saved in annual planning time
13% error to 5%
Forecast accuracy improvements

Solution features

1.
Machine-learning forecasting
Predict demand using historical data and algorithmic models.
2.
Scenario modeling
Simulate staffing and cost impacts with flexible what-if tools.
3.
HR alignment
Convert staffing gaps into requisitions and hiring plans.
4.
Training planner
Assign trainers and modules to cohorts with lead-time logic.
5.
Vendor collaboration
Share forecasts and staffing plans with BPO partners.

Solutions for the office of the CHRO

Contact Center Planning

Forecast calls, chats, and emails across front and back office.

Back Office Forecasting

Plan inventory, automation, and human capacity needs with precision.

Financial Modeling

Calculate cost per contact and roll up to income statements.

Workforce Optimization

Reduce overstaffing and improve SLA compliance across the organization.

Why Keyrus?

Key Play

Connecting upstream planning processes for a life sciences company

Integrate upstream planning processes for life sciences companies to enhance coordination.

Article

Anaplan Health Check

Evaluate your Anaplan models in 3–7 days: Keyrus Health Check pinpoints inefficiencies & improvement steps.

Key Play

Boost clarity: align revenue assumptions and headcount forecasts

Improve clarity and align revenue assumptions with headcount forecasts for smarter planning.

Get in touch today

Have questions about our EPM solutions? Our team is ready to help you find the right approach for your business.

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