Make data matter.

Optimize your Resources through Capacity Planning with Keyrus

A successful organization requires effective capacity planning. However, it can feel risky, as organizations can end up with unoptimized resources and inefficient utilization of their workforce. This is due to three main reasons.

Absence of dependable data leads to plans driven by assumptions rather than concrete insights.
Siloed workflows arise from Sales, HR, and Finance misalignment, leading to disjointed experimentation.
Complexity of the process is often overlooked, complicating planning efforts.
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Unlocking Untapped Business Value for Your Organization

Maximizing Returns & Results

Save on Labor Costs

5-7% Cost Reduction in annual labor costs

Productivity Gain

Reduce overstaffed periods that have extraneous resources 

Improve Customer Service

Improve CSAT by 10-15% by optimizing labor capacity 

Revenue

Forecast and Plan for your peak hours, days, and weeks

Your returns within a year

100% ROI in < 1 year from labor cost savings

Cost Benefit

One client used EPM tools to justify canceling 15 open requisitions one month, covering the entire implementation cost.

Save on Labor Costs

5-7% Cost Reduction in annual labor costs

Productivity Gain

Avoid unnecessary overtime periods 

Improve Customer Service

Improve CSAT by 10-15% by optimizing labor capacity 

Revenue

Reduce understaffed periods 

Save on Labor Costs

5-7% Cost Reduction in annual labor costs

Productivity Gain

Track employee productivity by type of demand 

Your returns within a year

100% ROI in < 1 year from labor cost savings

Cost Benefit

One client uses EPM tools to plan 35,000 HC

Improve Customer Service

Improve CSAT by 10-15% by optimizing labor capacity 

Revenue

Improve Demand accuracy with Machine Learning and EPM tools

Save on Labor Costs

5-7% Cost Reduction in annual labor costs

Productivity Gain

Reshuffle teams to maximize efficiency 

Improve Customer Service

Improve CSAT by 10-15% by optimizing labor capacity 

Revenue

Optimize your team structure with EPM tools

Your returns within a year

100% ROI in < 1 year from labor cost savings

Cost Benefit

One client brought 800 excel sheets to EPM tools in under a year

Contact Center Capacity Planning

Any organization that interfaces with its customers on a high-volume and frequent basis must have a reliable way to forecast its activities, plan the associated workforce, and track the cost to perform said services. Managing a call and contact center can be an overwhelming and often expensive operation if not performed at maximum efficiency.

Learn More
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Service Capacity Planning

By optimizing staffing levels in response to demand fluctuations, EPM tools ensure consistent service quality across a variety of operational segments. This improves staffing capacity planning, reduces overstaffing and understaffing, increases labor cost visibility, evaluates scenarios, aligns strategies with budgets, and adapts plans effectively to changing demands.

Watch the Webinar

Sales Capacity Planning

Using EPM tools simplifies Sales Capacity Planning by integrating real-time business data, aligning sales capacity with revenue goals, and facilitating cross-functional collaboration. It streamlines modeling with intuitive hierarchies and versatile approaches, enabling easy adjustments to hiring plans without complex formulas.

Integrated Capacity Planning with the Keyrus Solution

Solution features

A CONNECTED SOURCE OF TRUTH FOR PLANNING, TRACKING, AND FORECASTING WORKFORCE CAPACITY

⭐ Centralize and connect annual project budget planning and tracking across teams

⭐ Manage purchasing activities across the entire project schedule, including oversight of multiple changing supplier relationships.

⭐ Make live data available and actionable to the business

⭐ Improve project budget tracking to increase value realization

⭐ Speed planning and governance by eliminating manual processes

⭐ Significantly reduce planning costs and resources over time

⭐ Uncover hidden cost savings by combining project buying power

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Watch the Demo

Related HR and workforce resources

FEATURED-08-1

KeyPlay

Maximize on customer service efficiency and save operational costs with a contact center planning solution

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KeyPlay

Improve customer service and retention by measuring and optimizing call center processes

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Life Sciences

Workforce planning for hospitals

Take the next step

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Watch a Demo

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Read a Whitepaper

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Book a Consultation

Related HR and workforce resources

FEATURED-08-1

KeyPlay

Maximize on customer service efficiency and save operational costs with a contact center planning solution

featured esg-09

KeyPlay

Improve customer service and retention by measuring and optimizing call center processes

featured image clinical trials-02-1

Life Sciences

Workforce planning for hospitals

Interested to learn more about the Keyrus Capacity Planning Solution?

Let's talk!