Capacity Planning with Keyrus

At Keyrus, we optimize capacity planning by using data-driven insights to align resources with business needs, reducing costs, and improving efficiency. Our solutions provide accurate forecasts and enable better decision-making to maximize value and support growth

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100% ROI in < 1 year
in labor cost savings

One client brought 800 Excel sheets to EPM tools in under a year.

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5-7% Cost Reduction in annual labor costs

Reduce overstaffed periods that have extraneous resources.

customer-satisfaction

10-15% CSAT Improvement by optimizing labor capacity

Forecast and plan for your peak hours, days and weeks.

Make data matter.

Optimize your Resources through Capacity Planning with Keyrus

A successful organization requires effective capacity planning. However, it can feel risky, as organizations can end up with unoptimized resources and inefficient utilization of their workforce. This is due to three main reasons.

Absence of dependable data leads to plans driven by assumptions rather than concrete insights.
Siloed workflows arise from Sales, HR, and Finance misalignment, leading to disjointed experimentation.
Complexity of the process is often overlooked, complicating planning efforts.

Sales Capacity Planning

Using EPM tools simplifies Sales Capacity Planning by integrating real-time business data, aligning sales capacity with revenue goals, and facilitating cross-functional collaboration. It streamlines modeling with intuitive hierarchies and versatile approaches, enabling easy adjustments to hiring plans without complex formulas.

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Contact Center
Capacity Planning

Any organization that interfaces with its customers on a high-volume and frequent basis must have a reliable way to forecast its activities, plan the associated workforce, and track the cost to perform said services. Managing a call and contact center can be an overwhelming and often expensive operation if not performed at maximum efficiency.

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Service Capacity
Planning

By optimizing staffing levels in response to demand fluctuations, EPM tools ensure consistent service quality across a variety of operational segments. This improves staffing capacity planning, reduces overstaffing and understaffing, increases labor cost visibility, evaluates scenarios, aligns strategies with budgets, and adapts plans effectively to changing demands.

Integrated Capacity Planning with the Keyrus Solution

A connected source of truth for planning, tracking, and forecasting workforce capacity.

Centralize and connect annual project budget planning and tracking across teams

Manage purchasing activities across the entire project schedule, including oversight of multiple changing supplier relationships.

Make live data available and actionable to the business

Improve project budget tracking to increase value realization

Speed planning and governance by eliminating manual processes

⭐ Significantly reduce planning costs and resources over time

Uncover hidden cost savings by combining project buying power

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Related HR and workforce resources

KeyPlay

Maximize on customer service efficiency and save operational costs with a contact center planning solution

KeyPlay

Improve customer service and retention by measuring and optimizing call center processes

Life Sciences

Workforce planning for hospitals

Take the next step

Related HR and workforce resources

KeyPlay

Maximize on customer service efficiency and save operational costs with a contact center planning solution

KeyPlay

Improve customer service and retention by measuring and optimizing call center processes

Life Sciences

Workforce planning for hospitals

Interested to learn more about the Keyrus Capacity Planning Solution?