Keyrus EPM - Workforce Planning

Transform HR operations by seamlessly integrating workforce planning, talent strategy, and fair compensation practices. This connection across HR, finance, and operational plans optimizes workforce management, ensuring precise scenario analysis and talent strategies that align with the budget. Address skills gaps effectively, streamline headcount management, and adapt to hybrid working models for strategic talent deployment. Navigate evolving business challenges with enhanced precision and agility in HR operations.

Our Solutions

Optimizing Capacity Planning

By planning your front and back office capacity in a cloud based solution, our customers save on average 5-7% on labor spend. Savings are derived from time savings at the planner level, improved forecast accuracy, and minimized staffing gaps at the associate level.

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Contact Center Planning

Struggling with high-volume customer interactions? Our solution streamlines contact center planning for enhanced efficiency. Say goodbye to complexities in forecasting calls, planning workforce, and tracking expenses.

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Role & Skill-based Strategic Planning

Use EPM platforms for "what-if" analysis, assessing changes in salary, training, and skills impact. Enable bottom-up workforce planning by considering skills to narrow choices for the best candidate within and across the organization.

Optimize Labor Staffing

Collaboration between HR, finance, and operations enhances productivity. This approach ensures resource allocation aligns with operational needs, minimizing overstaffing or shortages. The result is operational excellence in a dynamic business environment.

Society of Workforce Planning Professionals Conference

This event was tailored to foster education and networking opportunities for workforce planners and managers in the contact center industry.

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Planning Transformation

We sat down with the Director of Information Systems of Importaco, Alejandro Alhambra Garcia, to hear about his experience with change management and leading this initiative.

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Strategic Workforce Planning

In this demo video, learn how finance can review and approve open requisitions they have received from HR and how they can check their actual labor spend.

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Forecast Patient Demand

This demo video showcases how operations can combine their historical patient demand data with statistical forecasting methodologies to calculate future patient demand.

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Human Resource Planning

In this demo video, learn how finance can review and approve open requisitions they have received from HR and how they can check their actual labor spend.

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