
Streamlining Financial Planning: Boosting Growth in Logistics
Optimizing workforce operations & vendor spend across the enterprise
On-demand session from Anaplan Connect San Jose, May 13, 2025.
Discover how YouTube, in partnership with Keyrus and leveraging the power of Anaplan, transformed its global workforce operations.

Our speakers

James Wilby
Director at Keyrus

Tatiana Morrell
Director of Workforce Solutions, YouTube
"Since implementing Anaplan, we’ve reduced labor spend by 12% across both Support Ops and Trust & Safety."
Read the full story
Tired of siloed planning and fragmented vendor management?
This session examines YouTube's journey of building a unified ecosystem that drives dynamic capacity planning—providing centralized control over vendor spend and empowering multilingual teams with real-time actionable insights.
Learn concrete strategies to break down operational silos, achieve greater agility, ensure consistent processes, and ultimately scale your organization smarter to plan with unwavering confidence.
Lower level of planning granularity has enabled more accurate forecasts
Moved hundreds of Google Sheets into a central platform driving standardization and consistency
Moved the onus of invoice reconciliation from the YouTube team to vendors
YouTube, a Google-owned video-sharing platform with over 2 billion monthly active users, hosts diverse content spanning music, news, entertainment, and user-generated videos. Since 2023, Keyrus has partnered with YouTube to transform its Workforce Planning and Vendor Management ecosystem—supporting critical operational areas including Support Operations, which manages global user and creator inquiries across multiple channels, and Trust & Safety, which is responsible for policy enforcement and platform risk mitigation through scaled content moderation and incident response.
Industry: Technology, Media, Telecommunications
Solution: Workforce Planning