Solution → Workforce Planning

Turning workforce planning into a competitive advantage

Keyrus enhances workforce planning by aligning resources with goals, cutting costs, and optimizing staffing using data insights.
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7%

cost reduction in
annual labor costs

Contact center planning

We streamline contact center planning to handle high-volume interactions while eliminating forecasting and workforce complexities.

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Simplify call forecasting and workforce planning processes that traditionally create operational bottlenecks and inefficiencies.

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Track expenses accurately while optimizing staffing levels to enhance customer service delivery and operational performance.

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Talent & position planning

We use planning tools for strategic workforce analysis, assessing salary, training, and skills impact across your organization.

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Conduct "what-if" analysis to evaluate how changes in compensation, training, and skill requirements affect workforce plans.

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Enable bottom-up planning that matches skills to roles, identifying the best internal and cross-organizational candidates.

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Optimizing capacity planning

We implement cloud-based capacity planning solutions that help clients save 5-7% on labor spend through optimized staffing.

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Plan front and back office capacity with improved forecast accuracy that reduces time spent at the planner level.

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Minimize staffing gaps at the associate level while achieving measurable labor cost reductions and operational efficiency gains.

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Vendor management & portal

We streamline end-to-end vendor management with data-driven solutions that enhance forecasting, reporting, and operational decisions.

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Enable real-time vendor self-reporting and improve forecasting accuracy while centralizing decisions across outsourced operations.

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Proactively manage coverage gaps and ensure invoicing accuracy through enhanced collaboration on a unified platform.

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Our results in numbers

100%

ROI in < 1 year in labor cost savings

7%

cost reduction in annual labor costs

15%

CSAT improvement by optimizing labor capacity

40-60%

time savings for vendor managers & invoice team

Why Keyrus?

Our workforce planning experts

Hajnalka Kotvics
Netherlands
James Wilby
United States
Logan Walker
United States
Constantin Toporcea
Singapore
Featured Resource

WFM Maturity Assessment

The Keyrus WFM Maturity Assessment uses insights from over 200 clients to evaluate workforce practices, identify risks, and uncover growth opportunities.

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Event

2026 SWPP Annual Conference: Join Keyrus & Anaplan in Nashville

Everyone is invited to attend this conference, and anyone in the workforce planning community can benefit from the informative workshops and opportunities to network with peers.

Event

Keyrus & Friends | Madrid – Anaplan Close Up

Join industry leaders on April 14th at "Keyrus & Friends Madrid" to explore how companies are revolutionizing planning operations with AI.

Event

Keyrus is a Premier Sponsor of Anaplan Connect Zurich 2026

This year, Timothy Heys and Eije Wiersema from Keyrus, will be in attendance. If you're going to be there too, it's worth making time to connect with them.

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Merci

Merci de m'avoir contacté. Nous vous recontacterons bientôt.
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