A CoE is a defined team within an organization that has unique expertise and works across business units or product lines to promote, share, and collaborate on a specific technical focus area to do the following:
Efficiently and effectively achieve business objectives
Maximize return on investment (ROI)
Standardize best practices
Once you have established a CoE, there can be uncertainty on the types of activities that your team should regularly focus on to provide the most value back to the business. Activities include creating and refining your CoE’s vision, defining structure and processes, establishing standards on how to use the technology, and addressing training needs for technical experts and users. Download the guided workbook questions to begin to tackle each of these activity pillars at your organization.
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